How do I install the RaiderIO Client?
You can install the RaiderIO Client by going here and clicking the download button: https://raider.io/addon
Once installed and configured, the RaiderIO Client will automatically keep your RaiderIO Addon updated to the latest version. In addition, the client will power several unique features lik...
Why can I not see my character in the addon?
The addon shows scores for all players who meet the following criteria:
You've earned at least 200 points in the current or any previous Mythic+ season or are at least 3/9 for raid progress on any difficulty above LFR.
You've logged into the game in the past 30 days.
Because the AddOn is updated...
How do I show my main's score/progress on my alt?
First, you'll need to mark a character as your main. By default, Raider.IO marks whichever character on your account has the highest Mythic Plus Score as your main character. To manually select a different character, simply open your Account Settings, select the desired main character from your c...
This addon is using too much memory. How can I reduce it?
The addon uses very little dynamic memory, but does perform large static allocations to store its database on load.
If this memory usage becomes a problem you have the option to turn off the opposing faction's scores from being loaded.
You can control this through your standard addon management...
Why is this addon updated so frequently?
In order to give players the most accurate score information we can, this addon must be updated every night with freshly extracted data from Raider.IO.
We recommend using the RaiderIO Desktop Client as a way to easily keep your Addon updated, as well as get faster data updates.
However, you can...
AddOn Keeps Saying It Is Out Of Date
Our recommended way to use the RaiderIO Addon is with the RaiderIO Desktop Client. This app will keep the addon updated for you automatically, so you do not need to worry about installing a new version each day. However, if you would rather continue to use Curse/Twitch, you just need to make sure...
Desktop Client Installation/Abort issues
If you are experiencing issues installing the desktop client and it is aborting halfway through the installation, you need to use an external uninstall program to completely uninstall the desktop client before it can be installed again. There are some residual files that interfere with the instal...
I can't see anyone's score in-game.
Some add-ons can conflict with the Raider.IO add-on and may hide the data. Try these steps to track down what is going on:
Disable all add-ons except Raider.IO. Do tooltips now show? If so, then another addon is conflicting with the Raider.IO addon.
Check your Raider.IO addon settings to ensur...
When is the RaiderIO addon updated?
The addon is updated many times throughout the day. Depending on where you download the addon from, and your Patreon status you will have access to different data update rates:
RaiderIO Revered Client User: Four times per day (00:00 UTC, 06:00 UTC, 12:00 UTC, 18:00 UTC) - Support us on Patreon