How do I install the RaiderIO Client?
You can install the RaiderIO Client by going here and clicking the download button: https://raider.io/addon
Once installed and configured, the RaiderIO Client will automatically keep your RaiderIO Addon updated to the latest version. In addition, the client will power several unique features lik...
Why can I not see my character in the addon?
The addon shows scores for all players who meet the following criteria:
You've earned at least 200 points in the current or any previous Mythic+ season or are at least 3/9 for raid progress on any difficulty above LFR.
You've logged into the game in the past 30 days.
Because the AddOn is updated...
Why doesn't the addon show my score?
There are several reasons why your score might not show in the addon, but these are the most common:
The player may be running an outdated database. Ensure that they've updated to the latest version of the app.
Your score is not high enough in the current or previous season. We require that play...
How do I show my main's score/progress on my alt?
First, you'll need to mark a character as your main. By default, Raider.IO marks whichever character on your account has the highest Mythic Plus Score as your main character. To manually select a different character, simply open your Account Settings, select the desired main character from your c...
This addon is using too much memory. How can I reduce it?
The addon uses very little dynamic memory, but does perform large static allocations to store its database on load.
If this memory usage becomes a problem you have the option to turn off the opposing faction's scores from being loaded.
You can control this through your standard addon management...
Why is this addon updated so frequently?
In order to give players the most accurate score information we can, this addon must be updated every night with freshly extracted data from Raider.IO.
We recommend using the RaiderIO Desktop Client as a way to easily keep your Addon updated, as well as get faster data updates.
However, you can...
AddOn Keeps Saying It Is Out Of Date
Our recommended way to use the RaiderIO Addon is with the RaiderIO Desktop Client. This app will keep the addon updated for you automatically, so you do not need to worry about installing a new version each day. However, if you would rather continue to use Curse/Twitch, you just need to make sure...
Addon Not Updating
The addon is updated throughout the day. If you are using the Twitch Client then you will only have access to one addon database update per day.
The Raider.IO Desktop client provides more frequent and automated updates to the Raider.IO addon. By default, you will at least be able to update your ...
Desktop Client Installation/Abort issues
If you are experiencing issues installing the desktop client and it is aborting halfway through the installation, you need to use an external uninstall program to completely uninstall the desktop client before it can be installed again. There are some residual files that interfere with the instal...
EPERM: operation not permitted error on Desktop Client
This error is generally caused by the World of Warcraft folder being backed up by some kind of automatic backup service (google drive, for example). You will need to disable the backup from targeting anything in the World of Warcraft folder to resolve the error.
How does the Raider.IO Automatic Log Archiving Work?
Read the full announcement of the Live Tracking feature here: https://raider.io/news/159-introducing-raiderio-live-tracking
Raider.IO Automatic Combat Log Archiving is a feature in the latest Raider.IO Desktop Client that makes it simple for you to always log without needing to worry about your ...
How do I enable Live Tracking?
How to Enable Live Tracking:
The setting for live tracking is solely on the Raider.IO desktop client, therefore you will need to download it in order to use this feature.
Download the Desktop Client here.
To enable live tracking, follow these steps:
1. Go to Settings.
How to enable Advanced Combat Logging
"Advanced Combat Logging" is a feature in WoW that lets the game send important information for third-party services to look at within the combat log.
To enable this feature you will need to go to your settings at System > Network and then enable the "Advanced Combat Logging" feature:
How to Fix Conflict with CurseForge and RaiderIO Client
If you run both the RaiderIO Client and the CurseForge client you will need to make sure to prevent CurseForge from attempting to update the RaiderIO addon.
The RaiderIO Client always receives data that is more updated than CurseForge, but the CurseForge client is not able to know this so it wil...
I can't see anyone's score in-game.
Some add-ons can conflict with the Raider.IO add-on and may hide the data. Try these steps to track down what is going on:
Disable all add-ons except Raider.IO. Do tooltips now show? If so, then another addon is conflicting with the Raider.IO addon.
Check your Raider.IO addon settings to ensur...
Live Tracking Feature Benefits
Read the full announcement here: https://raider.io/news/159-introducing-raiderio-live-tracking
Live Tracking allows you to have your Raids and Mythic+ runs instantly tracked via your WoW Combat Log. You'll get several immediate benefits with this feature:
Instant updates on the site. Right afte...
My Addon is Telling me Dependency is Disabled and it's not working
This means that your addon is disabled in game and you need to re-enable it. Please review the screenshot below to see what to enable. The option boxed in red below is the main addon and is what needs to be enabled in order for the addon to work.
What are role Icons and what do they mean?
Role icons allow you to display scores for multiple roles that you have played in mythic + keystones on your character. Here is an example of the tooltip with and without secondary roles:
To enable role icons, you'll need to do the following:
Log into World of Warcraft.
What are the tiers of Mythic+ Score colors?
The color of your Mythic+ Score is based on the percentile of your score as compared to the rest of the Mythic+ population.
The specific color you have will be found along a gradient of the WoW quality colors (common to legendary):
- Common: 0 to 40th percentile
- Uncommon: 40th to 75th percent...
When is the RaiderIO addon updated?
The addon is updated many times throughout the day. Depending on where you download the addon from, and your Patreon status you will have access to different data update rates:
RaiderIO Revered Client User: Four times per day (00:00 UTC, 06:00 UTC, 12:00 UTC, 18:00 UTC) - Support us on Patreon