In the latest version of the Raider.IO Client, users are able to send diagnostics to us directly, which we use to quickly work through issues a user may be experiencing. You are able to send us diagnostics ahead of a ticket, so that we already have all of the information we need to look at a client related issue.
In order to send client diagnostics:
- Go to settings on the left (cogwheel icon).
- Go to Support (very bottom icon on the settings menu).
- Click Share Diagnostics on the support menu.
Nov 10, 2026